Graphics problems / Text is not displayed properly in the user interface

Problem

Text elements are not displayed displayed in the user interface properly:

Possible Reasons

In the 3D settings of the graphics card, the integrated processor or an automatic preselection is chosen.

ipolog requires a dedicated graphics card.

When using older or internal graphics cards, displaying text in the 3D view may cause display errors.

Possible Solutions

(1) Change 3D settings of your NVIDIA graphic card

Please check in your 3D settings which graphic processor is set. If you have a computer with a NVIDIA graphic proccesor, you can simply right click on the desktop, go to NVIDIA Systems Control and then click on the 3D settings button.

In the 3D Settings > Manage 3D Settings > Global Settings > Preferred GPU , set the NVIDIA High Performance Processor.

Under the Program Settings tab, you can automatically select the preferred graphics processor for each application. Add the ipolog 4MF application installed and then select your preferred graphics processor.

(2) Change 3D settings of your Radeon graphic card

Open the tool of your Radeon graphic card.

Click on „System“ to find all the applications, which are using this graphic card.

Click on the button „Search“ on the upper righthand side and add both ipolog modules (ipolog 4 Material Flow.exe & ipolog 4 Workspace.exe).

(In case „Search“ is not directly visible, you need to switch to “installed applications with this profile”

(3) Update driver for the graphic card

Please make sure that you have installed the latest driver for your graphics card.

(4) Before version 4.4.7 - Deselecting "Show text in 3D scene" in the login screen

A button has been added to the login area that allows you to switch off the texts in the 3D scene. If the button is deactivated, there will be no display errors when using ipolog 4 Material Flow.

(5) Start ipolog in “Software Rendering Mode"

Especially if the graphics performance of your PC is not sufficient to display ipolog correctly, it is advisable to switch to software rendering:

1. Open the installation folder of ipolog 4 Workspace, or Material Flow.
2. Search there for the file “switchToSoftwareRendering.bat”.
3. Select it with a double click and start ipolog to fix the text errors.

Please note: To switch back to hardware rendering, select the file “switchToHardwareRendering.bat”.