Information for Admins

Background

ipolog 4 is a "software as a service" application. The current version is always executed as an application on the local computer. All data is stored centrally on a separate server for each customer in the ipolog data center. The delivery of the application usually takes place as msi.

Ports & URLs

To communicate with the server, the ipolog-client software requires access to the corresponding DNS, IPs and Ports. They have to be accessible out of the company network.

DNS:

• *.plattform.ipolog.ai 

IPs:

• 20.82.36.48

Ports:

http: 80
https: 443

Releases

We provide a new release version of our modules approximately every 6 weeks.
The release notes are available here.
On release day you will always receive the release information by mail.

If you have further questions, please feel free to contact support@ipolog.ai at any time. We're glad to help!

Troubleshooting

If accessing https://plattform.ipolog.ai/ gives out the following error message, after configuring ipolog as described above, it could be mandatory to set up a proxy:

For help with the set-up contact your ipolog partner or support@ipolog.ai.

Thank you.